Terms & Conditions

Last Updated: June 2025

Welcome to Willow Glen Pet Hospital. By accessing or using our website, willowglenpethospital.com, or scheduling services with our clinic, you agree to comply with and be bound by the following terms and conditions of use. Please review them carefully.

1. Veterinary Medical Disclaimer

The information provided on this website—including text, graphics, blog posts, articles, and recommendations—is intended for educational and informational purposes only. It is not intended as a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian or qualified animal health provider with any questions you may have regarding a medical condition of your pet.

Never disregard professional veterinary advice or delay seeking it because of something you have read on this website. In case of a medical emergency involving your pet, please contact us immediately or visit the nearest 24-hour emergency animal hospital.

2. Appointment & Cancellation Policy

To provide the highest quality of care to all our patients, we request that you provide at least 24 hours advance notice if you need to cancel or reschedule your pet’s appointment. Cancellations made with less than 24 hours notice or missed appointments may be subject to a missed appointment fee.

3. Payment & Financing Terms

Payment is required at the time services are rendered. We accept major credit cards, debit cards, cash, and pet insurance claims. We also offer flexible financing options such as Cherry for qualifying treatments. You are responsible for all fees incurred during your visit or emergency treatment.

4. Intellectual Property

All content on this website, including but not limited to text, images, logos, design elements, graphics, and code, is the property of Willow Glen Pet Hospital and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or republish materials from this site without our prior written consent.

5. Third-Party Links & Services

Our website may contain links to third-party websites (such as financing portals, online pet pharmacies, or educational resources). These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of third-party websites and accept no responsibility for them.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Willow Glen Pet Hospital and its staff shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website or reliance on any information provided herein.

7. Changes to Terms

We reserve the right to revise or update these Terms & Conditions at any time without prior notice. Any updates will be posted directly on this page with an updated revision date. Your continued use of the website signifies your acceptance of the revised terms.

Contact Information

If you have questions regarding our Terms & Conditions, please reach out to us:

These Terms & Conditions were last updated in June 2025.